Terms and Conditions

VANITYBLEND – SERVIÇOS, LDA. (hereinafter Lessor), headquartered at Estrada do Pico Ferreiro, n.º 45, 9350-406 Tabua, rents the motor vehicle (including, if applicable, any replacement vehicle) identified in the particular conditions of the CAR rental contract, (hereinafter designated Contract) under the terms of the specific conditions established in this and also in the following terms and conditions:

CLAUSE 1 - DELIVERY AND RETURN OF THE VEHICLE

1 - The Lessee declares that receives the motor vehicle in the conditions of use and cleanliness, with all the documents, spare parts and accessories, mentioned in the Contract and in the joint verification document, called “check out”, at the place and date mentioned therein.

2 – The extension of the Contract period, as well as the delay in delivering the vehicle on the agreed date, is subject to the signing of a new Contract, upon approval by the Lessor.

CLAUSE 2 - CONDITIONS OF USE

1 - The Lessee must take care of the motor vehicle, ensuring that it is properly closed and in a reasonably safe place when not in use, apply adequate fuel, as well as connect and use the safety devices mounted on the vehicle.

2 - The LESSEE must not use or allow the use of the vehicle in the following circumstances: Transport of passengers or cargo for consideration, except in the case of commercial vehicles; Transportation of flammable, corrosive or explosive products; Pushing or towing any vehicle, trailer or other object; Participate in any race, rally, race or other type of competition; While the driver is under the influence of alcohol, drugs or any other substance that reduces his perception or ability to react; In violation of any traffic rules or, in general, for illicit purposes; By any other person who is not an authorized driver or who, if so, does not meet the minimum requirements required by the Lessor in terms of age and a valid driving license. In such cases, the Lessee is also responsible for the use of the motor vehicle and will have to COMPENSATE the Lessor under the terms of the contract; For sublease. 

CLAUSE 3 - LIABILITY OF THE LESSEE

1 - It is the Lessee's responsibility to communicate to the Lessor any non-compliance in the registration of damages, fuel level or missing documents or equipment.

2 - The limitation of liability is expressly excluded: (i) in case of violation by Renter or by any authorized driver, with intent or gross negligence, of the terms of this contract; (ii) if the damage results from the behavior of an unauthorized driver; (iii) in case of dangerous driving of the vehicle or driving the vehicle in violation of the law and in particular the Highway Code; when the damage results from the Renter's negligence, excessive speed or driving under the influence of alcohol, narcotics or any other substance that may directly or indirectly reduce his perception or reaction capacity.

3 - The Lessor is not responsible for the loss or material damage caused to personal belongings left in the vehicle, either during the rental period or after it.

CLAUSE 4 - VIOLATION OF TRAFFIC RULES

1 - During the rental period of the vehicle, the LESSEE is entirely responsible for all fines and/or fines inherent to violations of traffic, parking and/or other rules, as well as for all the consequences that may arise therefrom.

2 - The Lessor will charge a supplement for administrative work, in the amount of €80.00 (eighty euros) if the Lessee incurs any fines and/or fines during the rental period, without prejudice to the amount to be paid for said fines and/ or fines. The Lessor will provide the Lessee, at the latter's request, with a copy of any notification received regarding violations of traffic and/or parking regulations.

CLAUSE 5 - CONTRACTUAL RESOLUTION

If the motor vehicle is used in violation of the provisions of the contract and general conditions, the Lessor may, at any time and without prior notice, terminate the contract and take back possession of the vehicle, at the Lessee's expense.

CLAUSE 6 - ACCIDENTS AND DAMAGE

1 - In case of accident, loss, damage or theft, the occurrence must be reported to the police and the Rental Company. The Lessee undertakes, if physically possible, to fill in the ACCIDENT Declaration FORM found in the vehicle, and also to fill in and sign the accident or theft report at the Lessor store, as well as to cooperate with the Lessor and its insurers in any subsequent investigation or legal proceedings.

2 - Likewise, in the event of a breakdown, the Lessor must be informed as soon as possible, applying, with the necessary adaptations, the previous rules.

CLAUSE 7 - AGREED DOMICILE AND DISPUTE RESOLUTION

1 – The parties agree on the addresses indicated in the Contract for the purposes of citations, notifications or any other communications.

2 - In the event of a dispute, the parties may resort to an Alternative Consumer Dispute Resolution Entity or to the courts, establishing the jurisdiction of the District of Madeira as competent, without prejudice to the territorial jurisdiction rules provided for by law.

CLAUSE 8 - PERSONAL DATA

  1. At the beginning of the Contract, the Lessee provides personal data and those of the driver(s) of the vehicle, for the purposes of the respective identification within the scope of the same, expressly authorizing the Lessor to carry out the computer processing of the same, for the period granted by law.
  2. Pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (RGPD), the Lessor informs that: a) Is the entity responsible for processing the personal data provided under the contract; b) The processing of personal data has the purpose of concluding and executing this contract, in accordance with article 6(1)(b) of the RGPD. c) Personal data may be transmitted to third parties in order to ensure compliance with any legal obligations to which the Lessor is subject, under the terms of paragraph c) of paragraph 1 of article 6 of the RGPD, namely the judicial authorities, criminal police bodies, tax and customs authorities and regulatory entities. d) Personal data may be processed for other purposes, for which the holder has given express consent to the Lessor. e) The Lessor will keep the personal data processed for the period necessary to provide the services, respective billing and compliance with legal obligations.
  3. At any time, the holder of personal data has the right to access them, as well as, within the limits of the contract and the RGPD, to request correction, oppose the respective treatment, decide on the automated treatment of the same , withdraw consent, request the deletion of your data and exercise the other rights provided for in the legislation in force (except for data that are indispensable for the performance of the Contract, and as such are mandatory supply, as well as for compliance with legal obligations to to which the Lessor is subject.
  4. If you withdraw your consent, this does not compromise the lawfulness of the collection and processing carried out up to that date.

YES/NO I authorize my data to be processed and used by the Lessor for the purpose of maintaining and improving the administration and management of the Lessor's services.

YES/NO I authorize my data to be provided to third parties for the purposes of marketing communications and promotional campaigns.

This document contains all the Terms and Conditions of the Rental Agreement entered into between the Lessor and the Lessee.

Its main terms were properly communicated to the Lessee, plus it was explained that if the Lessee does not understand any of the provisions contained in this document, he should request the respective clarifications from the Lessor's representative.

Other:

No refund applies if the vehicle is returned earlier than planned.

Cleaning (if vehicle is very dirty on return): 50 - 100 €.

Damage or loss of keys: 450 € to 850 € depending on car model.

Loss of vehicle documents:

Loss of vehicle documents fee: 75 €. (This fee only applies if the car is returned without the documents)

Fuel:

Cars must be returned with the same amount of fuel that had at the delivery date. The missing fuel will be charged to the customer a fee 75 €. depending on the vehicle.

Insurance:

Full Insurance

1 - CDW - Collision Damage: If the rented vehicle suffers damage due to collisions with other vehicles or objects.

2 - LDW - Theft or Vandalism: In the event of vehicle theft or damage caused by vandalism.

3 - Damage of Glass and Tires: Complete Insurance also include coverage for the repair or replacement of broken glass and tires damaged during the rental period.

5 - Towing Costs: If the vehicle needs to be towed due to an accident or breakdown, the towing costs will covered by the Insurance, avoiding unexpected expenses.

Pursuant to the provisions of article 18 of Law no. 144/2015 of 08/09, the consumer is informed that, in the event of a dispute, he may resort to the Consumer Conflict Arbitration Center of the Autonomous Region of Madeira ( CACCRAM) Rua Direita, n.º 27 - 1st Floor - Left 9050-450 Funchal Tel: +351 291 750 330 This email address is being protected from spambots. You need JavaScript enabled to view it..

Under the terms of Decree-Law No. 74/2007 of 21/06, the consumer is informed that our establishment has a COMPLAINTS BOOK.

You are also informed that you can, alternatively, complain online, through the digital platform: https://www.livroreclamacoes.pt/Inicio/- in which case the email for receiving complaints will be This email address is being protected from spambots. You need JavaScript enabled to view it..